You probably remember or have seen the pictures of the old schools where the teacher used to hold a stick in his
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If you need to calculate the percentage or mean of the Likert scale in your research, you have two options. The first
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Research indicates that 70% of change projects in organizations fail! Does this mean that we should forget about serious changes in the
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How do you plan for the future of your business? Which new service should you offer? Which of your products has been
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The behavior of many managers of organizations shows that they understand the importance of the customers and their feedback in the development
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Almost more than 50% of management changes may not be successful and do not make the organization achieve its predetermined goals. Certainly,
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«Our company has held several webinars and 90% of the participants were satisfied!» Now where did this percentage come from? and with
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If you think that your ideas are so original and efficient that they will bring any business to wealth and fame. Or
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Maybe you think that the Customer Loyalty metric is obsolete and is no longer considered a standard for measuring customer and brand
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Did you know that the world’s top companies lose $1.6 trillion annually due to Customer Churn or Customer Attrition? Customer Churn, Customer
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